Stuart Wiener

• Delivered digital product design for clients in a number of different industries, using human-centred design, prototyping, customer discovery and other design methods.
• Worked with the broader strategy and consulting business to establish the design capability as part of Deloitte Digital.
• Hired and managed designers.
• Created and ran design thinking and product management training programmes.
• Led customer research projects and helped some clients establish their own internal design research practices.
• Projects included helping a major bank incubate a challenger proposition, building an investment fund management system, helping a vehicle finance company find new ways to reach their market, redesigning a corporate and investment bank’s on-boarding experience and many more.

• Delivered UX design for all major projects, including developing archetypes, personas, journey maps, information architecture, wireframes, system models, interactive prototypes and mockups.
• Managed the UX team.
• Ran usability testing and customer research like card sorting and empathy mapping.
• Clients included clothing retailers, consumer goods manufacturers, quick service restaurants, mobile network operators, airline operators, hotel businesses and others.

• Designed and built interfaces for custom software projects.
• Developed journey maps, service blueprints and other models to build commitment to our design solutions.
• Clients included a multinational logistics company, a company that built custom access management hardware, a startup working on a managed building contractor platform, a steel distribution company and many more.

• Built and managed websites for OneLife’s various initiatives, including design, development, SEO, content strategy and analytics.
• Designed media and marketing content for campaigns and events, including photography, film production, sound recording, print design and above-the-line marketing.
• Led live sound production teams.

OneLife is a non-profit organisation based in Pietermaritzburg, South Africa, with programmes for community betterment, leadership development, family counselling and more.

• Developed custom software for clients, including government agencies and corporate businesses.
• Designed and built a pharmaceutical management system, used to manage the inventory of pharmacies within the government healthcare system. This system went on to be widely used across KwaZulu Natal, South Africa.

Chillisoft is a software development agency based in Durban, South Africa.